Frequently Asked Questions

Have Questions?
Find answers to commonly asked questions about our services and offerings.
Why should I choose torontocleaner.com for my cleaning needs?
At torontocleaner.com, we understand the unique cleaning challenges that homeowners and businesses in Toronto face. We have tailored our services to meet the specific requirements of the local market. With our expertise and commitment to quality, you can trust us to deliver exceptional results every time.
What types of cleaning services do you offer?
We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, post-construction cleaning, move-in/out cleaning, and Airbnb cleaning. Whether you need a one-time deep clean or regular maintenance, we have the skills and resources to meet your needs.
Can I trust your cleaners in my home or office?
Absolutely. We understand the importance of trust when it comes to allowing someone into your personal space. That's why we carefully screen and background check all our cleaners to ensure they are reliable, professional, and trustworthy. Your safety and security are our top priorities.
Are your cleaning products safe and eco-friendly?
Yes, they are. We prioritize the health and well-being of our clients, as well as the environment. That's why we use only high-quality, non-toxic cleaning products that are safe for both humans and pets. Our commitment to eco-friendly practices means you can enjoy a clean space without compromising your health or the planet.
How much will the cleaning service cost?
The cost of our cleaning services depends on several factors, including the size of the space, the level of cleaning required, and any additional services you may need. We offer competitive pricing and personalized quotes to ensure you receive a fair and accurate estimate. Contact us today for a free consultation and quote.
Do I need to be present during the cleaning?
No, you do not need to be present during the cleaning. Many of our clients prefer to provide us with a key or access instructions, allowing us to clean while they are away. Rest assured that our cleaners are professional and trustworthy, and we take every precaution to ensure the security of your property.
How long will the cleaning take?
The duration of the cleaning service depends on various factors, such as the size of the property, the level of cleaning required, and other specific needs. We strive to complete the cleaning as efficiently as possible without compromising quality. Our experienced cleaners will provide you with an estimated timeframe once they assess your cleaning requirements.
Can I book a one-time cleaning service, or do you only offer recurring contracts?
We offer both one-time cleaning services and recurring contracts based on your needs. Whether you require a deep clean before a special event or ongoing maintenance for your home or office, we can accommodate your requirements. Contact us to discuss your specific needs, and we will find the best solution for you.
What if I'm not satisfied with the cleaning results?
Customer satisfaction is our priority, and we strive to deliver exceptional results with every cleaning. If for any reason you are not happy with our service, please reach out to us within 24 hours, and we will rectify it promptly. Your satisfaction is our guarantee.
How can I book a cleaning service with torontocleaner.com?
Booking a cleaning service with us is easy. You can contact us through our website or give us a call to discuss your cleaning needs. Our friendly customer service team will assist you in scheduling an appointment at your convenience. Start enjoying a clean and fresh space by booking with torontocleaner.com today.